Terms of Service

These terms govern your use of Octopus, an AI knowledge assistant provided by Octopus (“we”, “us”). By creating an account or using the service, you agree to these terms on behalf of yourself and, where applicable, the organization you represent.

The service

Octopus connects to the tools your organization authorizes (such as Slack, Google Drive, Gmail, and Notion), indexes the content those tools share, and answers questions with citations. Answers respect the permissions of the underlying tools: users only see information they already have access to.

Your responsibilities

• Only connect tools and content your organization is authorized to use.
• Keep your account credentials secure and don't share accounts.
• Don't misuse the service — no unlawful content, no attempts to breach security or access other organizations' data, no reselling without our agreement.
• Ensure you have the right to provide any personal data contained in connected sources.

AI answers

Answers are generated by AI from your connected sources and include citations so you can verify them. AI output can contain mistakes — always verify important answers against the cited source before acting on them. Octopus is not professional (legal, financial, medical) advice.

Plans, trials & billing

Paid plans and their limits (such as user and integration counts, and fair-use limits on AI questions) are described on our pricing page. Trials are free for the stated period. We may adjust pricing with notice; changes apply from your next billing cycle. Fees are non-refundable except where required by law.

Your content

Your organization owns its content. You grant us the limited rights needed to operate the service — indexing, storing, and processing connected content to answer your team's questions. We do not sell your content or use it to train AI models.

Termination

You may stop using Octopus and disconnect your tools at any time; disconnecting removes that source's indexed content. We may suspend or terminate accounts that violate these terms. Upon account deletion, your data is removed as described in the Privacy Policy.

Disclaimers & liability

The service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, and our total liability for any claim is limited to the amounts you paid us in the twelve months before the claim.

Changes & contact

We may update these terms as the product evolves; material changes will be reflected by the date above and, where appropriate, notified in the app. Continued use after changes means acceptance. Questions: namank5382@gmail.com.